Effective Date: 17th August 24
At CloudGenAi, we are committed to delivering a seamless experience. Below is information about our shipping and delivery policies.
1. Delivery Method
Since we are a SaaS company, our products are delivered digitally. Upon successful payment, you will receive an email with instructions on how to access our services. If you encounter any issues, please contact our support team.
2. Delivery Time
- Immediate Access: Most services are available immediately upon purchase.
- Account Activation: For certain services, account activation might take up to 1-2 business days. You will receive an email confirmation once your account is activated.
3. Email Delivery
- Access Instructions: Instructions for accessing our services will be sent to the email address used at checkout.
- Delivery Issues: If you do not receive the email within [X] minutes after purchase, please check your spam or junk folder. If it is not there, contact our support team.
4. Support
If you experience any issues with accessing your account or if you have any questions regarding our services, please reach out to our support team at support@cloudgenai.ai
5. Contact Us
For further assistance, please contact us at support@cloudgenai.ai. Our team is here to help you with any questions or concerns you may have.